Columbia Journalism School

Building and Operations

Welcome to Building & Operations at the Graduate School of Journalism

Building Hours:

Monday-Friday: 8 a.m. – 8 p.m.
Saturday-Sunday: Closed

Building Department Staff

Thaddeus Craddock
Building Coordinator
212-854-2185
Tc2399@columbia.edu
Room: 104 Mailroom

Derek Gano
Building Coordinator
212-854-8009
Dg2382@columbia.edu
Room: 104 Mailroom

David Miller
Building Services Assistant
212-854-2185
dcm42@columbia.edu
Room 104, Mailroom

Scott Osborn
Director, Building Operations
212-854-3596
Sro2108@columbia.edu
Room: 101G

Contact Us

To report a problem or make a building request visit
Help.jrn.columbia.edu

In the event of a building emergency outside of normal business hours call
Facilities Dept
212-854-2222

In the event of a medical emergency or a threat to your physical safety call
Public Safety
X 99 on campus
212-854-5555

BUILDING A-Z

Copiers

Copy stations are located throughout the building in 101, 201, 303, and 702. Please note: Copier issues such as toner requests, paper jams, or any sign of malfunction can be directed to Building via troubleticket. For complex issues Building & Operations will place a service call to Print Services or Ikon (the machine vendor) directly. Note: Technicians respond to calls within 24-48 business hours.

Please report all copier issues to Building Services at help.jrn.columbia.edu

For a fee, Print Services Rm 106 can assist with large or specialty copy jobs.

Facility Requests

For any physical building issue, i.e. leaky faucets, light bulb replacement, please visit Building Services at help.jrn.columbia.edu to report the nature of your problem as specifically as possible and a work order will be submitted to CU Facilities. In the case of non emergencies, response time will be dictated by the CU Facilities workflow.

In the case of a Building-related emergency, you may by-pass the Building staff and reach out directly to Facilities by dialing 4-2222 from a Rolm or campus phone, or by dialing (212) 854-2222 from a non-campus phone. CU Facilities operators are standing by 24 hours a day to take emergency calls.

Green Light Requests

Please submit requests to have an access area green-lighted at least 48 business hours prior to the event. This allows time to coordinate with Public Safety and to confirm your request.

Requests can be made by visiting the Building Services Section on help.jrn.columbia.edu

Mail Service

The building's Mail room is located in Room 104. The hours of operation are from 9 a.m. to 7 p.m. Monday through Friday, and from 9 a.m. to 5 p.m. on Saturday. The Mail room handles interoffice, domestic, and international flat mail and packages, utilizing the carrier services of the USPS, FedEx, and DHL. The Building Department sends alerts via e-mail if there is a package for you.

FedEx
FedEx picks up on a daily basis in room 104, Monday through Friday between the hours of 3:00 p.m.-5:00 p.m. Please find a drop box for FedEx packages on the right side as you enter the mailroom. There is a sign indicating the area where packages can be placed for pick-up.

International Mailing
FedEx is used exclusively for all international shipping. There are two boxes under the Faculty mailboxes in the mail room where mail can be dropped; there is no need to separate out Canadian mail.

*Please note: We can arrange for other carriers (UPS, DHL) to pick up packages as well. The Mail room staff will contact the carrier for a pick-up upon receiving the package from the customer.

Ordering Office Supplies

Supplies are ordered through Corporate Express. Catalogs are available for briefing in the Mail room Rm 104 or you may order one for your department. It’s best to brief the Catalog and give specific item numbers to help ensure that you receive the item you specifically requested. For out of stock items an order will be placed promptly. There is typically a 48-72 business hour turn around time. If orders are placed before 5pm they may arrive by mid day next business day.

In stock items will be placed in your mailbox for pick-up.

If you are in need of office supplies send your request to Building on help.jrn.columbia.edu.

Requesting a Security Guard from Public Safety

When requesting a security officer for an event, it is required that you submit your request at least 48-business hours prior to your event. You should provide us with the time that the guard is needed, along with the account number of the department requesting the officer.

Please be advised that security guards can only be ordered in four-hour time blocks. If, for example, you need the guard from 10 a.m.-12 p.m., your department will still be charged for four hours.

Also note, if your event requires building access before or after the regular building hours of 8 a.m.—8 p.m., Monday through Friday, Public Safety regulations require that a security officer be posted at the building entrance.

Requests can be made by visiting the Building Services Section on help.jrn.columbia.edu

Room Requests

Special event requests should go to Laurel Holland at lth2112@columbia.edu.  For all other internal room reservations please send your request to Room Requests for consideration.

PLEASE NOTE- AV and IT needs for your meetings are separate requests that can be made through the Help Desk trouble ticket system Help.jrn.columbia.edu.

Telecom Requests (Phone set-ups for new employees, trouble shooting)

All telecom requests should be submitted to Building Services at help.jrn.columbia.edu.

If a telecom jack is already activated, i.e., is serving an existing extension or computer, an extension and data request for a new employee can usually be executed within 48-72 business hours. If the telecom jack is not activated, service can usually be activated within 7 business days—perhaps longer, depending upon CUIT work flow at the time of the request. If there is no jack in the area where phone service is requested, a request can me made to have a jack installed. Please note that it takes CUIT technicians 14 days to install new jacks. Special event and high-volume workflow periods may further delay processing your telecom request—for this reason, please be conservative in factoring the time window into your request.

If you experience technical problems, please submit a help ticket with Building and we will follow up with CUIT.

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